1. Email us at email@example.com to process a return or exchange.
2. We will then provide return address, and instructions.
3. Call the post office to arrange a pick up or drop off via tracked delivery at your most convenient post office.
4. Send us a proof of postage (receipt + tracking number).
5. Upon receiving your return, immediate refund/exchange will be processed.
Return or exchange shipping fee is the responsibility of the customer; delivery charges are also nonrefundable.
Returns and exchanges must be posted within 14 days upon receiving your order. Returns made after 14 days will not be accepted.
All returns must be received in their original condition(unwashed, unworn, unaltered, and undamaged) with tags attached.
Please contact us to receive the return address.
Please do not send your return to the sender's address on your package or our business address on our page.
More information regarding returns, exchanges, and refunds:
Refunds will take around 3-5 business days.
Exchanges will be shipped after 24 hours of processing.
Goggfashion is not responsible for return lost by couriers. Please note that if you did not use the discount code when placing the order, we will not refund the discount amount of the code after delivery.
Please note if you have a damaged/defective item please contact us at firstname.lastname@example.org
You can also click this link to start the self-serve return: https://shopify.com/63953928446/account